AGASAGAS/Help/Privacy and data

Privacy and data

AGAS has three scope levels for capabilities:

ScopeWho sees itExample
`org`Only your businessYour intranet, a SharePoint site
`private`Only specific usersCustom sensitive capabilities

What's shared

Recipes for public capabilities are pooled across tenants. This means AGAS learns how to extract BNA dollar once — the next tenant who asks gets a replay for free. That's the core of the platform's economics.

Before a recipe is marked public, AGAS staff reviews screenshots (scrubbed of tenant-specific data) to ensure nothing sensitive leaks.

What's never shared

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Your datasets: — every tenant's data is strictly isolated. Another tenant using the same public capability accumulates its own history, separately.

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Screenshots of your sessions: — any screenshots captured during org/private capability exploration stay in your tenant bucket.

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Credentials: — AGAS does not store credentials. The browser extension uses your existing browser session (cookies, SSO tokens). If you log out, Sol can't access that site.

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Your process definitions: — even if two tenants have the same process conceptually, the definitions are separate.

RLS (Row Level Security)

At the database level, every query from a user session is filtered by their business_id. Staff can bypass this with service role for support and debugging — this is audited.

What AGAS can see (for support)

For your business AGAS staff can read:

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Your traces (when investigating an incident)

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Your datasets (sample rows for debugging)

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Your cost ledger (for billing / support)

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Your capabilities and recipes

Staff access is logged. For GDPR / LGPD / Ley 25.326 compliance we can produce an access report on request.

Data deletion

Request deletion at support@agas.ar. We hard-delete:

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All capabilities you own

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All datasets (including rows)

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All process executions and traces

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All cost_ledger entries

Public capabilities (that were originally learned from your session but promoted to public after staff review) are retained as part of the shared pool — if you need them removed too, specify that in the request.

Compliance roadmap

Target certifications in priority order:

1.

ISO 27001 — evaluate at ≥2 Pilots requiring it

2.

DPA templates per country (AR, BR, MX, CL, CO)

3.

LGPD (Brazil)

4.

Ley 25.326 (Argentina)

5.

CPRA (Mexico) — on demand

SOC2 is explicitly parked until US pipeline justifies the cost.

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